Complaints policy
This policy explains how we handle complaints.
Contact details
If you need this policy in a different format, please contact the Complaints Officer.
Complaints Officer
Assistant Director, Information and Digital Governance
Senior Officer with accountability for complaints
Director of Digital and Customer Services
Address
Digital Services
222 Upper Street
London
N1 1XR
Email address
central.complaints@islington.gov.uk
Member responsible for complaints
Executive Member for Finance
Address
Town Hall
Upper Street
London
N1 2UD