Skip to content

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Rubbish bins icon

Recycling on estates and blocks of flats

What you can recycle and how to put it out for collection.

Your collection day

We collect rubbish and recycling at least weekly from communal bins.

Find your collection day.

Mixed dry recycling

Check what items you can recycle. Remember to rinse and empty containers.

When collecting items for recycling: 

Do not put black rubbish bags in the communal recycling bin. Black bags and their contents will be treated as rubbish.

Food waste recycling

Check what food waste you can recycle.

To help with recycling food waste, you can:

Chutes

If you have a chute, please place your refuse in bin liners before putting it in the correct chute. Only use the chute between 8am and 8pm so you don’t disturb your neighbours.

Bag delivery trial 

We are trialling home deliveries on of recycling bags for mixed recycling. If you live in Caledonian Road or Liverpool Road, please request a delivery of recycling bags.

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.