Book a household bulky waste collection
If you live in Islington, you can arrange for us to collect large items of household waste like mattresses, furniture and cookers that cannot be reused.
Estate residents
If you live in an Islington Council managed estate, your property will have a designated point available and you do not need to pay for bulky waste collections. Contact your caretaker or housing office for details of where to leave bulky waste.
For non-Islington estate properties, your property manager may have arrangements in place for disposal of bulky waste. Please check with your property manager. If they do not, please book a bulky waste collection.
Items we collect
We collect household waste that is too big for the bin and not suitable for reuse. Here are some examples of bulky waste items:
- soiled carpets
- broken white goods (fridges/fridge freezers, washing machines, tumble dryers, cookers, etc)
- mattresses
- broken televisions
- broken furniture
We can't accept:
- broken furniture that is not bundled together and secure
- hazardous waste or unsafe items, such as items with protruding nails, or sharp edges
- builders waste
- fixtures or fittings attached to the property, such as toilets, doors and countertops
- garden waste, see garden waste service
- commercial waste, see business waste
- items over six feet
- soil
How much it costs
We charge £10.66 per item, with a minimum cost of £32. There is a limit of 10 items per collection, but you may book as many collections per year as you need.
| Number of items | Charge |
|---|---|
| Up to 3 | £32 (minimum charge) |
| 4 | £42.64 |
| 5 | £53.30 |
| 6 | £63.96 |
| 7 | £74.62 |
| 8 | £85.28 |
| 9 | £95.94 |
| 10 | £106.60 |
Two securely tied black rubbish sacks count as one item.
Discounted collections
There is a 50% discount if you have a valid reference number to show you receive either Housing Benefit or Council Tax Support. You will need to provide a reference number when you book your collection. You'll find it on your Benefit Decision Notice.
Presenting bulky waste for collection
Place items outside the front of your property at ground-floor level by 7am on the day of collection. It should be in an accessible location, not behind a locked gate or within a building.
If you cannot leave items on your property, you can leave items on the street or public highway as long as they don't block access for pedestrians.
Can your items be reused?
If your items are in good condition and can be reused, please arrange a reuse collection instead. It’s cheaper and the items will be cleaned or refurbished and sold to local people at affordable prices.
What to do with other items
We have other services, which collect business waste, garden waste, or hazardous household waste.
If you have any items not covered by our services, you can use apps to find an alternative provider:
- LoveJunk is an online marketplace for the collection of bulky waste, furniture and appliances. It matches you to nearby licensed waste carriers and also reuse charities and is free to use.
- TipTapp is for items such as broken furniture, old mattresses, bulky waste, or garden waste just set the price you are willing to pay and within minutes you will be offered times for same or next day removal from your address.
Fly-tipping is illegal and we regularly prosecute fly-tippers. You could face a fine of £400 as well as criminal prosecution.
Cancellations and refunds
We will not provide refunds for items that are not left out as instructed or for items that are booked for collection and have been removed by a third party.
For more information on cancellations and refunds, please see the link to the terms and conditions at the bottom of the page.
Assisted collections
If you require an assisted bulky waste collection, please call Access Islington on 020 7527 2000.
Book a collection online
Before you start:
- you'll need a debit or credit card to use this service
- if you're applying for the discounted rate, you’ll need your reference number (you'll find it on your Benefit Decision Notice)
By continuing you agree to our terms and conditions.
Related information
-
Reuse and Recycling Centre
You can dispose of your household recycling and rubbish at the Reuse and Recycling Centre
-
What you can and can't recycle
You can recycle a lot of waste but you might be confused about what to put in your containers. This information, with leaflets and posters, will help you make the right decision
-
Collecting for reuse
Our furniture reuse collection service is for household items that can be cleaned and refurbished for resale