Suspension of parking bay terms and conditions

Cost

Residents

• The cost for a resident to suspend a space or a whole bay for a single day will be £158.75 administration charge and first day parking. This is for as many spaces within the bay as required.
• There is a daily charge of £60 for each parking space from day two, excluding Sundays and bank holidays.
• From day three, the daily charge rises to £65 per space per day excluding Sundays and bank holidays.

Business

• The cost for a business or utility company to suspend a space or whole bay will be £308.80 administration charge and first day parking.
• From day two, the cost is £80 for each parking space, excluding Sundays and bank holidays.
• From day three, the daily charge rises to £85 per space per day excluding Sundays and bank holidays.

Short-notice

Short notice suspensions can be requested with an additional £100 administrative fee. These requests are subject to review and maybe declined.

Suspension rules

• Vehicles not included in the suspension application must not wait in a suspended bay and will be issued with a Penalty Charge Notice and then relocated.
• Vehicles that are listed in the application form can load and unload from the suspended bay(s) for as long as is necessary, or may be used for such purposes as agreed. Details of any vehicles must be provided to and agreed by parking services.
• It is the responsibility of the applicant to ensure all receipts that are sent to you are correct. If there are any errors, email ParkingSuspensions@islington.gov.uk quoting the IZO suspension reference shown on your receipt.
• The charge is payable once the suspension has been entered. Payment must be made by credit or debit card. You will fill in our payment form and make payment.
• Pay by phone parking bays can be suspended and the application must be submitted at least 10 days before the suspension starts
• Applications for all other bay types must be submitted at least 14 days before the suspension start.
• We will suspend the area requested, or an equivalent nearby area and will notify our enforcement service.

Before, during and after the bay is suspended

• Advance Warning Notices will be at the location requested where possible 10 days before the suspension starts, but we cannot guarantee the area will be kept clear.
• To remove unauthorised vehicles parked in suspended bays contact our Parking Enforcement Contractor on 0207 527 7624, who will be respond subject to available resources.
• If the suspension needs to be extended, the request and payment of the extension must be received at least 4 working days before the current suspension ends.
• Once processed, suspension dates cannot be brought forward.
• Failure to give sufficient notice will require a new application form to be re submitted and standard charges will be applied.
• All cancellations or date changes of suspensions must be made by email.
• For cancellations, a refund may be arranged for remaining days providing the bays or spaces have been put back to use.
• Parking services reserve the right to not refund the first day administration fee if a suspension is cancelled, including any short notice suspension fee’s.
• Equipment provided by Islington Parking Services must not be moved, changed or removed.
• Advance warning notices and cones remain the property of Islington Council and will be removed by Islington Parking Services.
• Missing or vandalised signs are beyond the Parking Suspensions team’s control. In such cases, we will not issue refunds, even if you could not use the suspended bays.
• We cannot guarantee that suspended bays will stay clear, as this is beyond our control. Therefore, we will not issue refunds for correctly signposted suspensions that are later blocked by vehicles, building materials, or other obstructions.
• Parking suspensions are usually enforced in line with controlled parking zone hours, unless your application states 24 hour enforcement. This is subject to approval by the suspensions team.
• If for any reason the suspension is not utilised as stated on the application, or if works do not take place from the start date requested, the suspensions team has the authority to remove the suspension and reinstate parking. Any payments made may not be refunded and future applications may be refused. To avoid this, email ParkingSuspensions@islington.gov.uk as soon as possible. Please include the Parking Suspension IZS reference in your email.
• We use special yellow signs to show where a bay is suspended. As this sign is not one of the usual signs you see on street we have approval from the Department for Transport (DFT) in order to use them.
• In the event of an emergency Islington Council has the authority to suspend any parking bay or space immediately if required.

Data protection statement

Personal data has been collected by London Borough of Islington in order to manage this application, under the Traffic Management Act 2004.

Your personal data may be collected, processed, shared and retained to carry out the performance of a public task and fulfil our legal obligations in the following ways.

• Shared with Islington Streetworks Section for the purposes of coordinated street management
• Data will be stored for a period of five years.

Your have right in relation to the personal data which we may hold about you. You have the right to request to:

• Be informed, have access or rectify incorrect information. You also have the right to object to or restrict our processing of your data.
• Under Data Protection law we must verify your identity and explain to you our reasons if we do not agree to carry out your request.

If you would like more information about how we use your data, read our privacy policy or you can listen to our privacy policy by telephoning 020 7527 2000.

Data protection questions can be made by email DP@islington.gov.uk. 

You have the right to complain to the Information Commissioner’s Office.