Buy paper visitor vouchers

Buy paper visitor vouchers

What you need to buy paper visitor vouchers

Before you can buy paper visitor vouchers, you will need: 

• a parking account, if you do not have one
• visitor voucher authorisation 

Create a parking account

If you do not have a parking account, create one now. You will need to:

• give an email address
• create a password
• click the confirmation link sent to your email (this may take a few minutes to arrive)

Visitor voucher authorisation

Visitor vouchers are a type of parking permit. You only need to get authorisation once.

1. Once logged in click 'apply for a permit'
2. Move down to the box that says 'Permit type: Visitor Vouchers - Authorisation request'
3. Fill in what you need and upload your proof of address.

As proof of address, we can accept:

• council tax, energy, water, or landline phone bill dated within the last 3 months
• driving licence
• tenancy agreement
• Department for Work and Pensions (DWP) letter dated within the last 6 months

Your photo or scan should:

• be easy to read
• show the full document

You only need to provide proof once but if you change your address, you will need to provide proof of your new address to buy paper visitor vouchers again.

Buy vouchers now

Buy paper visitor vouchers

If you find it hard to use the parking system or a computer, contact us for help setting up an account and paying.

When they will arrive

We will send your vouchers in 5 working days and they should arrive within 10 days.

If you need visitor vouchers sooner, buy e-vouchers instead.

We will send orders over £100 by Royal Mail special delivery and someone will need to sign for the package. If you won't be home or can't collect the package, order less than £100 of vouchers.

Lost vouchers

If you don't receive the vouchers within 10 days, you should fill in a voucher indemnity form so that we can send you new ones.