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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Ways to pay

Direct Debit is the easiest way to pay. It is safe, secure and you can spread your payments and pay on a day that suits you. Plus, if you pay by Direct Debit you will be automatically entered into our local prize draws where you could win up to £3,000. If you decide not to pay by Direct Debit please make sure you pay your council tax a few days before each due date to avoid reminders.

By phone banking/online banking

To pay your bill using your own bank's telephone or online service, quote our bank account number 43021068 and sort code 20-00-00, together with your eight-digit council tax account number.

By phone

You can make credit and debit card payments by phone. Simply call our 24 hour automated service on 020 7527 8000. When you call please have your council tax account number and bank card to hand.

In post offices or shops

You can pay by cash, cheque or debit card in any Post Office or shop that displays the Paypoint or Payzone symbols. 

The barcode on your council tax bill can be used to make a payment. Just hand it to the counter assistant with your payment to obtain a receipt.

Find your nearest Payzone store

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.