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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Report a street cleaning problem

You can help us keep our streets clean by reporting dog fouling, fly tipping, fly posting, graffiti, street littering and full litter bins.

You can report issues online using the Love Clean Streets website or app, which we have recently updated so you can use it to report lots more. 

The site and app allows you to report issues on the street like:

  • dog fouling
  • fly-posting
  • fly-tipping
  • graffiti
  • overflowing bins
  • litter

plus lots more, including the addition of some new rubbish and recycling services, such as letting us know about a missed collection.

If you see a problem in your street, you can simply take a picture, provide some basic details, and we’ll sort it for you. You’ll even be able to track our progress and will be notified as soon as we resolve the issue.

Report it

You can tell us about issues in our parks, such as litter, dog, fouling, or overflowing bins in the following ways:

  • Download the Love Clean Streets app to your phone. From Google Play or the Apple store.
  • Log into your My Islington account. If you don’t have an account and want to track your reports and access more services like council tax, register now.
  • Report anonymously through the Love Clean Streets website. You won’t be able to track your report if you choose this option.
  • Alternatively, you can give us a call on 020 7527 2000.

How quickly we respond

We aim to remove fly-tipped waste from public land within 24 hours of being told of it. We remove all abusive and racist graffiti within 24 hours. Most other types of graffiti will be removed within five working days.

If you spot someone fly-tipping

If you spot someone fly-tipping, report it to our anti-social behaviour team so we can catch them out.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.