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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Change your permit address

Have you moved? Let us know so that we can update your parking permit

Make sure your address details are up to date. If your address is incorrect, your permit and visitor vouchers may become invalid.

If you have purchased or renewed a permit after 1 February 2023, please use the button and update it in your parking account.

Change your permit address

If you purchased your permit before 1 February 2023, you cannot change your details. Instead please follow these steps: 

  1. register for a new parking account
  2. buy a new permit
  3. cancel your existing permit

Proof of address and vehicle ownership

You will need one proof of address and one proof of vehicle ownership. 

Proof of address

We can accept:

  • council tax, energy, water or landline phone bill dated within the last three months
  • driving licence registered to your current address
  • tenancy agreement
  • Department for Work and Pensions letter dated within the last six months.

Proof of vehicle ownership

We can accept:

  • car insurance schedule document
  • registration document (V5)
  • hire agreement.

If using your parking account, you can upload copies within the system. If emailing documents, make sure that when you scan or take a photo of your documents they can be clearly read and show all parts of the document.

Find out what you need if you have a company car.

If you still have a paper permit

Nearly all parking permits are now electronic. If you have more than one vehicle on your permit, then you may still have a paper permit.

Please follow the process for emailing your changes and to complete. You will need to return the paper permit by post. Please send it to: Parking Permit team, London Borough of Islington, PO BOX 34750, London, N7 9WF. 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.