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Payments unavailable on Tuesday 8 April, 9.30am-4.30pm

You will not be able to make any online payments on Tuesday 8 April, 9.30am-4.30pm while we carry out essential maintenance.

This will affect all online payments, including parking permits, parking tickets (PCNs), council tax and rent payments. You will also not be able to make payments using our automated payment line 020 7527 8000 or by calling 020 7527 2000.

If you need to make a payment, please try again after 4.30pm on Tuesday. We are sorry for any inconvenience while we carry out this essential work.

 

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Where to find your rent account number

Where can I find my rent account number?

Your rent account number is nine digits long and starts with a '1' or a '0'. 

You can find your rent account number on your housing payment card.

Housing payment card

You can also find it on a rent statement in the top left of the page.

Rent statement