Repairs for Partners for Improvement street properties
If you live in a Partners for Improvement (PFI) property you need to contact them for repairs:
- on 080 0587 3595 during office hours, 8:30am to 5pm, Monday to Friday
- on the Partners website
For out of hours emergency repairs, call 020 7540 4570.
Check if you live in a Partners for Improvement property
- Go to our address lookup and fill in your postcode.
- Choose your address.
- Go down to the 'Partners for Improvement contacts' button and click it.
It will tell you who to contact or that you are not living in a PFI property.
Contract with Partners for Improvement
We are responsible for making sure Partners provide you with housing services in line with the contract they have with us. You can see these contracts in the useful documents on this page.
If you need speak to the council about Partners for Improvement, email us at pfiteam@islington.gov.uk.
Tenant Management Organisations and Tenant Management Cooperatives
If your home is part of a Tenant Management Organisation (TMO) or Cooperative (TMC), they will provide some or all of your normal repairs. We carry out any major works.
Contact your TMO or TMC for details on how, when and where you should report repairs.
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Report a repair via the PFI website
If you live in a PFI property you need to contact Partners for Improvement.
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Request a repair online
If you are an council tenant you can request to have non-emergency repairs done within your home using our online form
