Damp and mould repairs
How the council responds to reports of damp and mould and how we carry out repairs.
How we can help
Damp and mould is a problem that affects most homes at some point and if it isn’t treated can affect your health and wellbeing.
As a landlord, we will always be here to help if it affects your home and work towards removing damp and mould and preventing future occurrences.
If you have damp and mould in your home, contact us and we’ll send a member of our team to see what we can do to help.
You can also contact our damp and mould team by emailing repairs@islington.gov.uk or calling 080 0694 3344 or 020 7527 5400.
When you report damp or mould
Once you've made contact with us, one of our officers will visit you. We’ll inspect your home to find the cause of the problem and explain how we can help and when we can start.
How we will resolve damp and mould in your home
Normally our initial treatment involves washing down the mould in your home with a fungicidal wash, applying chemical barriers to affected surfaces and finishing with fungicidal paint. However, resolving damp and mould can be complex and sometimes multiple visits and fixes are needed. We may need to improve air flow in your home by fitting ventilation fans or fix leaks in your bathroom or kitchen.
Each case will be different, so we will ensure what we do is individual to you and your home.
Keeping an eye out for damp and mould
When we visit, we’ll also provide information and advice on how to manage condensation, spot early signs of damp and mould and what to do to stop it from spreading.
We can also install a moisture sensor – a small box which measures moisture in your home and allows us to monitor this remotely. This helps us spot small issues, like if an extractor fan breaks down, so we can get in touch to fix the issue quickly. It also helps us understand the conditions in your home so we can identify the right fix for any condensation, damp or mould.
After we visit
Once the works are complete, we’ll call you 12 weeks later to check that the treatment has worked. If not, we’ll take further action to get the issue fixed.