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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Local land charges

Local land charges give you important details about the property you are buying. They are usually requested by your solicitor.

Local land charges are rules about the land your property is on that you and any future owners must follow.

Searches

Full searches for local land charges can tell you about what you can or can't do on the land that may affect plans for your property.

  • Local Land Charge Search (LLC1) register lists all the land charges on the property.
  • Con29R search will also tell you extra information about upcoming decisions, planning applications that have been turned down or service charges that are applied to the property.

For example, a local land charge search could show that a loft extension built three years ago doesn't have planning permission and may have to be put back to its original state, or that you must pay a charge to the council if you own the property.

How to search for them

Usually solicitors apply to us and we try to find out whether there are any legal restrictions which may affect the property. We bring all the information together in a local authority search, a legal requirement when buying any land or property.

Call us on Monday to Thursday, 10am to 1pm on 020 7527 3148 or 3297.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.