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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

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Safe and warm grants

If you own the property you live in, and claim certain benefits or are over 60 with severe health conditions, you may be eligible for help to replace your boiler when it breaks down.

Who can apply

Grant assistance is available for a household claiming qualifying benefits or if over 60 with severe health related conditions.

Qualifying benefits

  • Universal Credit (not when your Universal Credit award is £0.00)
  • Income Support
  • Income-related Employment and Support Allowance (not contribution-based Employment and Support Allowance)
  • Income-based Jobseeker’s Allowance (not contribution-based Jobseeker's Allowance)
  • Guarantee Pension Credit (not Savings Pension Credit)
  • Working tax credit and/or child tax credit where your household income for the purpose of tax credits assessment is below £15,050
  • Housing Benefit

Severe health-related conditions (if you are over 60 – you need medical GP or NHS certification):

  • dementia or severe mental illness
  • respiratory disease
  • cardiovascular disease
  • autoimmune disease
  • haemoglobinopathies (a group of inherited blood disorders involving the haemoglobin, the major protein of red blood cells)

How to apply

Contact the Grant Team on 020 7527 3104 or email grants.residential@islington.gov.uk.

Read more about applying in the full policy in 'useful documents'.