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Payments unavailable on Tuesday 8 April, 9.30am-4.30pm

You will not be able to make any online payments on Tuesday 8 April, 9.30am-4.30pm while we carry out essential maintenance.

This will affect all online payments, including parking permits, parking tickets (PCNs), council tax and rent payments. You will also not be able to make payments using our automated payment line 020 7527 8000 or by calling 020 7527 2000.

If you need to make a payment, please try again after 4.30pm on Tuesday. We are sorry for any inconvenience while we carry out this essential work.

 

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Fair, inclusive, and accessible services commitment

Our commitment to providing fair, inclusive, and accessible services to residents, based on your individual needs and personal circumstances. The policy affects tenants and leaseholders.

The aim of the commitment is to ensure that all residents receive services that are fair, inclusive, and accessible, tailored to their specific needs and circumstances. This includes providing flexible services to accommodate individual needs, especially for those with mental or physical health conditions or communication needs.

The policy was created in collaboration with residents, various services across Islington Council, partnership services, Islington Tenant Management Organisations, registered housing providers, and the voluntary and community sector.

Read the fair, inclusive and accessible services commitment (PDF)