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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

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Fair, inclusive, and accessible services commitment

Our commitment to providing fair, inclusive, and accessible services to residents, based on your individual needs and personal circumstances. The policy affects tenants and leaseholders.

The aim of the commitment is to ensure that all residents receive services that are fair, inclusive, and accessible, tailored to their specific needs and circumstances. This includes providing flexible services to accommodate individual needs, especially for those with mental or physical health conditions or communication needs.

The policy was created in collaboration with residents, various services across Islington Council, partnership services, Islington Tenant Management Organisations, registered housing providers, and the voluntary and community sector.

Read the fair, inclusive and accessible services commitment (PDF)