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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Subletting

If you sublet your leasehold property, you must register the sublet with us. This includes short-term holiday sublets, like Airbnb.

Sublets

Register a standard sublet or confirm that a property is not sublet.

Register the sublet status of a property

Short-term and holiday lets

If you're renting your property out as short-term or holiday let, download and complete the form.

Register a short-term or holiday let (.docx)

Changing your postal address

Once you have confirmed in writing to Home Ownership services that we should contact you at a different address we will make sure that you receive the following at your contact address:

  • any letters or consultation relating to proposed improvements or works to the communal areas for which you will be expected to pay in service charges or major works charges.
  • any request to repair something in your property which is affecting our other managed property/properties, or communal areas, or any request for access for us to inspect (in urgent situations we may also send a copy to your subtenant).
  • any letters relating to anti-social behaviour or harassment being carried out by your sub-tenant.
  • any request for feedback on caretaking standards or estate communal repairs.

Occasionally we may post information through all letterboxes. This will normally be reminders about refuse arrangements or updates about emergency works where the block or estate may be temporarily without water, gas or electricity.

Contact

If you have any questions about subletting: