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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Repaying right to buy discount

If you sell your home within the first five years of owning it, you will have to pay money back to the council. The amount you have to pay back will depend on the sale price of the property.

The percentage will depend on the amount of discount you received when you bought your home and how soon you sell it.

After five years, you can sell your home without having to pay back any money.

For example:

If your home was valued at £250,000 when you bought it under the Right to Buy, and you received a discount of £100,000, this means your discount was 40% of the market value

  • If the market value of your home at the time you sell it is £300,000, then 40% of this is £120,000
  • If you sell your home in the discount repayment period (the first five years of owning it), you will have to pay the council back 20% of £120,000 for each year or part year left in the discount repayment period.
Year  Discount you must repay Amount you must repay (in this example)
 1  100%  £120,000
 2  80%  £96,000
 3  60%  £72,000
 4  40%  £48,000
 5  20%  £24,000
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.