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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Housing Benefit and Council Tax Support contacts

Ways to submit evidence for your claim

If we have asked you to submit further information or provide any documents relating to your claim, please see the options below on how to provide this:
Email - Frontoffice.housing@islington.gov.uk

Post Benefits Service
London Borough of Islington
PO Box 34750
London, N7 9WF

If your circumstances have changed or if you have an enquiry you can also contact us by calling the number below:
Telephone
Tel: 020 7527 4990
SMS 07957 151231

Other services we provide

Translation services: It is possible to translate the pages on this website into another language using automatic translation websites.

Services for the blind or partially sighted: We can produce our application form in Braille and we can also produce all of our information leaflets in large print. Please contact us if you require this service. A free directory has been launched by the Royal National Institute for the Blind (RNIB) to help blind and partially sighted people in the boroughs of Camden and Islington find out what services are available to them.

Services for the deaf: The Sign Language Interpreting Service has a team of in-house interpreters which provides services for housing benefit and council tax benefit and other services.

 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.