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British Sign Language video about adult social care complaints

A British Sign Language (BSL) explanation of how to complain about adult social care.

The video has been divided into the following sections: 

  • Have you got something to say about our service? 
  • We want to hear from you!
  • What is a complaint? 
  • What happens if you remain unhappy? 
  • Address for the Local Government Ombudsman 
  • What happens if the complaint is not for us? 
  • Please send any complaints about adult social care to people@islington.gov.uk, write to Adult Social Care, 4th Floor, 222 Upper Street, London N1 1XR, or call 020 7527 8047
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