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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

Information icon

BSL Adults Social Services complaints video

Full details of the Adult Social Services complaints procedure can be viewed in British Sign Language (BSL) on this page.

The video has been divided into the following sections: 

  • Have you got something to say about our service? 
  • We want to hear from you!
  • What is a complaint? 
  • What happens if you remain unhappy? 
  • Address for the Local Government Ombudsman 
  • What happens if the complaint is not for us? 
  • Please send any complaints about adult social care to people@islington.gov.uk or write to:
    Adult Social Care
    People Directorate
    4th Floor
    222 Upper Street
    London N1 1XR
    Or call 020 7527 8047
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.