Payments unavailable on Tuesday 8 April, 9.30am-4.30pm

You will not be able to make any online payments on Tuesday 8 April, 9.30am-4.30pm while we carry out essential maintenance.

This will affect all online payments, including parking permits, parking tickets (PCNs), council tax and rent payments. You will also not be able to make payments using our automated payment line 020 7527 8000 or by calling 020 7527 2000.

If you need to make a payment, please try again after 4.30pm on Tuesday. We are sorry for any inconvenience while we carry out this essential work.

Household support fund

Read about how we will use the Household Support Fund, who will benefit, and how we will contact you about getting extra support.

UK Government logo with crest saying "funded by UK Government"

Applications for support from the household support fund are currently closed.

We will update this page with information about when applications will open again.

Overview

The Household Support Fund aims to provide crisis support to vulnerable households, helping those most in need with the cost of essentials. The fund is provided by the Department for Works and Pensions (DWP).

Islington was allocated £2,218,159.62 for 1 October 2024 to 31 March 2025. We have used this fund to support households in the most need.

Household support fund for carers

If you submitted an application for the household support fund for carers, we are currently reviewing applications and you will receive a decision by email.

Other support and benefits

If you care for someone for 35 hours or more and get a health or disability-related benefit, you could get extra benefit. To check what you could get, use our benefit calculator.

If you are regularly and substantially caring for someone for more than 35 hours a week but do not get a carers benefit visit GOV.UK's Carer's Allowance page.

Text message scams

Be aware of scam activity claiming to be about the Household Support Fund. We will not send you an SMS text message about the Household Support Fund.