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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Free independent advice

Get help and advice around debt, benefits and housing.

We fund Citizen’s Advice Islington, Islington Law Centre, Islington People’s Rights, Help on Your Doorstep and Islington SEND Community Support Service to offer free independent advice, support and legal services to people who live and work in Islington.

These organisations are entirely independent from the council.

They work across the borough and offer support and advice in the following areas:

  • Benefits

  • Debt

  • Housing

  • Education

  • Family Law

  • Employment

  • Immigration

If you need advice and support, you can contact these organisations directly. Contact details are on their websites.

You can also visit the Cripplegate Foundation website for information about advice services in Islington.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.