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  5. Information governance
  6. Freedom of Information

Christmas and new year opening times and services

Find out our opening times and service changes over Christmas and New Year holidays. This includes changes to bin collection days, parking and customer contact centre opening hours.

Islington Town Hall will be closed from Thursday 2 to Monday 6 January 2025 for planned maintenance. Registrar services will be reopen on Monday 6 January 2025.

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Compliance statistics

These statistics detail the performance in the handling of requests for information made under the Freedom of Information (FOI) Act 2000 or the Environmental Information Regulations (EIR) 2005

2024 statistics 

Month Total requests due (FOI/EIR) Responses issued within statutory timeframe Compliance 
January 126 112 89%
February 193 183 95%
March 197 184 93%
April 208 199 96%
May 184 179 97%
June 178 176 99%
July 165 157 95%
August 193 181  94% 
September 161 153 95%
October 198 184 93%
November 179 176 98%

Previous years' statistics

Financial year Total requests due (FOI/EIR) Responses issued within statutory timeframe Compliance
2023 2,089 1,806 86%
2022 1,902 1,680 88%
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.