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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Obtaining children's records

What information you can request and who can request it.

Parents rights to their children's data 

Parents do not have an automatic right to access their children’s files. If a child is old enough to give informed consent, we would be guided by their wishes. For children over the age of 12, we would ask that the child submits their own request. We will only disclose information to parents/guardians where this is in the best interests of the child and where they have provided proof of their "parental responsibility".

Access to a child’s social care file

You can apply to view your social care records if you: 

  • are an adult who was previously in care as a child or young person 
  • have parental responsibility and wish to view your child’s file
  • are a child over the age of 12 who wants to view their own file.

To apply for this information you need to complete a Subject Access Request. If you would like more information on the process, or you would like advice on submitting your request, email FOIA@islington.gov.uk.

Access to your adoption records

If you were adopted through Islington and are over 18 years old, you have the legal right to information about your adoption. More information is available on finding birth parents or adopted children. You can also call the Adoption team on 0800 073 3344.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.